Disagreement Resolution Service

I would like to request mediation or a meeting to resolve disagreements: the disagreement resolution service is aimed at parents and facilitators of all children and adolescents with SEN and young people themselves with SEN or disabilities. You do not need to use the service which is free. To try to resolve disagreements, contact our SEN case manager on 0800 064 4488 or send an email sen@globalmediation.co.uk We are an experienced provider of mediation and dispute resolution services that – the dispute resolution service is there to resolve three types of disagreements between parents or young people and the organizations responsible for the care of children and adolescents in SEN. There are three points of divergence in which this service can help: Royal Greenwich Special Education Officers work closely with schools to resolve disputes themselves and are usually able to resolve disagreements between them and their parents. You can contact the SEN team on 020 8921 8029 or special-needs@royalgreenwich.gov.uk Before filing a complaint with the Special Educational Needs and Disability Tribunal (SENDIST) regarding the SEN assessment of the plan, you must contact the mediation service within two months of the date of the corresponding decision letter to obtain a certificate attesting that you have discussed the mediation, unless you can still request the assistance of a dispute resolution service or mediation with the health or social service provider to try to resolve the claim. To the extent possible, Oldham Council and/or the Health Commissioners will attempt to resolve issues or disagreements by meeting and discussing with those involved in assisting children and young people with special educational needs and/or disabilities. Dispute resolution offers an alternative to trials and is often quicker and less formal. Used early enough, it could prevent the need for mediation or further escalation. These focus specifically on issues and differences of opinion regarding education, health and care plans. The same is true when a request for an assessment for an education, health and care plan has been made and we have rejected this question. Decisions relating to the assessment procedure or the provisions or needs of an education, health and care plan may be challenged before the First Tier Tribunal. If the disagreement is over an education, health and care statement or plan, you can request independent mediation.

In addition to a mediation service, each LA must also offer access to a DRS for parents, caregivers and youth who are concerned about the support and how it is provided. Drs is fully voluntary for both parents/youth/guardians and LA. Drs can be solicited for disputes with children/teenagers with SEN, and it does not matter whether or not that child or teenager has an EHCP. Feedback from parents across the region indicated that they wanted a selection of providers when it came to mediation. . . .